FHCNET at Yahoo! Groups

Re: Problem with Family Tree.

Rebecca Read — Thu, 23 May 2013 06:15:48 GMT

Hello Kevin in Melbourne. I had exactly the same problem a few months ago. What Bill Buchanan told you to do is what Support told me to do, and it solved the

Re: Problem with Family Tree.

Paul Walworth — Thu, 23 May 2013 03:25:51 GMT

Correction Australia is 1800-083-293. If you click on get help it provides every phone number for each area. Or you can always send them an email which

Re: Problem with Family Tree.

Paul Walworth — Thu, 23 May 2013 03:20:41 GMT

G'day back, Have to checked with support, they are the best when all other help fails. You can email, text or call using the help hyperlink as it has all

Re: Problem with Family Tree.

Shanna Jones — Thu, 23 May 2013 02:04:20 GMT

This usually occurs when there is an extra relationship. Check under the children with the unknown attached to the children and edit the relationship and add

Re: Problem with Family Tree.

Bill Buchanan — Thu, 23 May 2013 00:40:28 GMT

Kevin, If the children are ALSO shown as being linked to the correct parents, unlink them from the incomplete relationship, and the problem should disappear.

Problem with Family Tree.

Kevin — Wed, 22 May 2013 22:48:43 GMT

G'day All, I am having a little problem with Family Tree. In NFS my Mum and Dad are shown as being married and all of Mums family are showing up correctly. In

Re: Problem with helper feature

Leslie Vaughn — Wed, 22 May 2013 18:47:15 GMT

Finn Thanks for the posting. I have been helping since nfs came along and with most people this works, but with this particular friend, I could never do it

Re: Problem with helper feature

Finn — Wed, 22 May 2013 18:17:50 GMT

Leslie The Helper function in Family Tree requires the "helpee"s contact name and their helper number. The helper number is usually the last five digits of

Re: Problem with helper feature

Leslie Vaughn — Wed, 22 May 2013 16:44:38 GMT

Shanna Thanks for the suggestion. I thought of that, but I decided to try to unreserve them and reserve them again which was somewhat time-consuming but not

Fw: Free Access to Military Records

Christine Bell — Wed, 22 May 2013 16:28:59 GMT

This looks like a great opportunity! Christine ... From: WorldVitalRecords To: Christine Bell Sent:

Re: Problem with helper feature

Shanna Jones — Wed, 22 May 2013 16:28:20 GMT

Create a case and send it to FamilySearch Support. Explain this story to them and attach a copy of the obituary or a link to it so that they will be able to

Re: Problem with helper feature

Leslie Vaughn — Wed, 22 May 2013 16:26:30 GMT

Thanks for the suggestion Peter. However, it didn't work for me. For some reason I cannot use the helper feature in familytree for this person. So what I did

Re: Problem with helper feature

Peter — Wed, 22 May 2013 15:49:51 GMT

... Hi Leslie, I have had a similar problem. What worked for me to log in as a helper in FT is to use the persons PID number and the last 5 digits of the

Problem with helper feature

Leslie Vaughn — Wed, 22 May 2013 15:30:44 GMT

I have a problem that perhaps some of you can help me with. A couple of years ago, I was helping an elderly member of the church with her genealogy and by

Re: Family History / Indexing Ideas for Returned Missionaries

Venita — Mon, 20 May 2013 17:20:16 GMT

I don't have a program for that, but I suggest that you may approach the idea that doing any kind of family history work is an extension of the mission they