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    <title>TechAutoCareers at Yahoo! Groups</title>
    <link>http://finance.groups.yahoo.com/group/TechAutoCareers/</link>
    <description>? Training for Automotive Sales  </description>

    <item>
      <title>Happy Thanksgiving</title>
      <pubDate>Wed, 25 Nov 2009 14:40:12 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3221</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3221</guid>
      <description>We often give you tips about how to build relationships with your customers. An important part of building a relationship is letting your customers know that</description>
    </item>
    <item>
      <title>Hand-Me-Down Customers</title>
      <pubDate>Mon, 23 Nov 2009 19:39:39 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3220</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3220</guid>
      <description>Whether you&#39;re just starting out, or expanding your business, every sales professional has inherited clients from another rep at their company. On the surface,</description>
    </item>
    <item>
      <title>Don&#39;t Get Caught Speeding!</title>
      <pubDate>Wed, 18 Nov 2009 15:07:51 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3219</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3219</guid>
      <description>Many sales managers think the hardest thing for sales people to do is recognize a buying signal from a customer. Actually, it&#39;s harder for some of us to hear</description>
    </item>
    <item>
      <title>7 Rules of the Phone Message</title>
      <pubDate>Fri, 13 Nov 2009 04:09:03 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3218</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3218</guid>
      <description>The amount of business done over the phone is ever increasing. Not surprisingly, so are customer complaints that messages aren&#39;t returned properly. It&#39;s time</description>
    </item>
    <item>
      <title>Making a First Impression</title>
      <pubDate>Fri, 30 Oct 2009 15:45:33 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3217</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3217</guid>
      <description>That Closes the Sale It&#39;s no easy task securing the full attention of decision makers, even for just a few minutes. Most days, you&#39;re probably one of 10</description>
    </item>
    <item>
      <title>COACHABLE?</title>
      <pubDate>Tue, 27 Oct 2009 00:53:04 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3216</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3216</guid>
      <description>You don&#39;t know everything. You do know that, don&#39;t you? Continual learning is a basic necessity to professional improvement and in many cases it&#39;s other people</description>
    </item>
    <item>
      <title>Sealing the deal: If you can speak it, you can write it</title>
      <pubDate>Mon, 19 Oct 2009 00:59:29 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3215</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3215</guid>
      <description>There was nothing worse in high school than having your boyfriend or girlfriend say they wanted to see other people. Ouch! In the &#39;70s, we had a phrase about</description>
    </item>
    <item>
      <title>Responding</title>
      <pubDate>Fri, 09 Oct 2009 12:19:33 GMT</pubDate>
      <dc:creator>Duncan Penderhuse</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3214</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3214</guid>
      <description>I believe in dress to impress, the way you dress can determine wether or not you get a job, i believe that most people or employers they do care about your</description>
    </item>
    <item>
      <title>Dress Like a Winner</title>
      <pubDate>Thu, 08 Oct 2009 12:15:41 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3213</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3213</guid>
      <description>A recent study in the journal Psychology of Sports and Exercise found that if you want to gain a measurable edge over your opponent, stand up straight and</description>
    </item>
    <item>
      <title>Using Your Powers For Good...</title>
      <pubDate>Sat, 03 Oct 2009 21:50:42 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3212</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3212</guid>
      <description>&quot;Can there be a more horrible object in existence than an eloquent man not speaking the truth?&quot; (Thomas Carlyle) Today&#39;s tip is just a reminder of the power of</description>
    </item>
    <item>
      <title>Shut Up Already</title>
      <pubDate>Wed, 23 Sep 2009 14:16:23 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3211</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3211</guid>
      <description>Studies consistently show that customers believe sales people talk too much. Even more embarrassing, polls of sales people show that we know we talk too much.</description>
    </item>
    <item>
      <title>That Personal Touch</title>
      <pubDate>Thu, 17 Sep 2009 13:19:13 GMT</pubDate>
      <dc:creator>I.C.</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3210</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3210</guid>
      <description>Most sales people will admit that strong relationships make their job easier. Customers are more loyal and willing to listen to sales people with whom they</description>
    </item>
    <item>
      <title>Familiarity Can Hurt</title>
      <pubDate>Sun, 06 Sep 2009 13:57:59 GMT</pubDate>
      <dc:creator>iceman_79701</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3209</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3209</guid>
      <description>There&#39;s nothing a salesman enjoys more than a sales call with an established client. The relationship is solid, you know you have the business and there isn&#39;t</description>
    </item>
    <item>
      <title>Customer service isnt their problem, its yours</title>
      <pubDate>Mon, 31 Aug 2009 13:30:21 GMT</pubDate>
      <dc:creator>iceman_79701</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3208</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3208</guid>
      <description>I&#39;ve attended many such meetings over the years. Most have 80 to 100 members in attendance. The NARI folks had about 350. I tried to determine why attendance</description>
    </item>
    <item>
      <title>A flinch is a flinch</title>
      <pubDate>Fri, 21 Aug 2009 13:05:42 GMT</pubDate>
      <dc:creator>iceman_79701</dc:creator>
      <link>http://finance.groups.yahoo.com/group/TechAutoCareers/message/3207</link>
      <guid isPermaLink="true">http://finance.groups.yahoo.com/group/TechAutoCareers/message/3207</guid>
      <description>If you need another reason to be face to face with your customers as often as possible, here&#39;s a new one: scientists have proven that people share common cues</description>
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