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    <title>airsnetworker at Yahoo! Groups</title>
    <link>http://health.groups.yahoo.com/group/airsnetworker/</link>
    <description>AIRS Networker</description>

    <item>
      <title>Re: 2-1-1 being the answer line for large employer</title>
      <pubDate>Sat, 21 Nov 2009 16:11:24 GMT</pubDate>
      <dc:creator>Brian D. Metzler</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9677</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9677</guid>
      <description>I would be interested in this information as well. Thank you! Brian Metzler Sent from my BlackBerry® smartphone with SprintSpeed ... From: &quot;Juett, Chris&quot;</description>
    </item>
    <item>
      <title>2-1-1 being the answer line for large employer</title>
      <pubDate>Fri, 20 Nov 2009 20:30:35 GMT</pubDate>
      <dc:creator>Juett, Chris</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9676</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9676</guid>
      <description>Good afternoon, Our 2-1-1 has been approached by a large employer (factory with multiple shifts) in our community inquiring as to our ability to be their </description>
    </item>
    <item>
      <title>Re: EITC/VITA</title>
      <pubDate>Fri, 20 Nov 2009 16:36:33 GMT</pubDate>
      <dc:creator>Carol Wood</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9675</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9675</guid>
      <description>This has prompted several inquiries, so here&#39;s basic info about how we&#39;ve handled the VITA scheduling.  I&#39;ve uploaded some documents to our website as well:</description>
    </item>
    <item>
      <title>Re: EITC/VITA</title>
      <pubDate>Fri, 20 Nov 2009 16:08:22 GMT</pubDate>
      <dc:creator>William Pell</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9674</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9674</guid>
      <description>We use 2-1-1to schedule and provide information about our community tax clinics. We also use an online scheduling system ... relatively inexpensive. Our</description>
    </item>
    <item>
      <title>Re: EITC/VITA</title>
      <pubDate>Thu, 19 Nov 2009 22:27:15 GMT</pubDate>
      <dc:creator>Anne Fogoros</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9673</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9673</guid>
      <description>Hi Carol, Thanks so much for the information. I would love to learn more about your program because your model sounds like one we could use here. I&#39;d be</description>
    </item>
    <item>
      <title>Connectivity for Remote Agents</title>
      <pubDate>Thu, 19 Nov 2009 18:51:35 GMT</pubDate>
      <dc:creator>Starman</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9672</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9672</guid>
      <description>Afternoon, Morning all, I am looking for some advice from other 211&#39;s that are presently operating `remotely&#39; from an agent&#39;s residence. What type of ISP are</description>
    </item>
    <item>
      <title>Transcripts</title>
      <pubDate>Tue, 17 Nov 2009 19:22:27 GMT</pubDate>
      <dc:creator>Clive Jones</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9671</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9671</guid>
      <description>Dear all, I am still trying to pull together the idea of an online course based on &quot;real calls&quot; (i.e. voiced from transcripts with identifying information </description>
    </item>
    <item>
      <title>Resource for military personnel</title>
      <pubDate>Mon, 16 Nov 2009 22:57:24 GMT</pubDate>
      <dc:creator>Clive Jones</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9670</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9670</guid>
      <description>Dear all, One of the improvements in the upcoming edition of the ABCs of I&amp;R (&quot;Please renew or upgrade at the Enhanced membership level to receive your free</description>
    </item>
    <item>
      <title>Re: EITC/VITA</title>
      <pubDate>Mon, 16 Nov 2009 16:41:35 GMT</pubDate>
      <dc:creator>Carol Wood</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9669</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9669</guid>
      <description>Hi Anne - We handle appointments for EITC/VITA for 3 counties.  Last year&#39;s call volume, for 2 counties, was just under 5000 calls.  The amount we receive</description>
    </item>
    <item>
      <title>Re: Aging agencies -- just wondering ...</title>
      <pubDate>Mon, 16 Nov 2009 16:08:50 GMT</pubDate>
      <dc:creator>keith Lavery-Barclay</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9668</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9668</guid>
      <description>we have our agency on face book, not a lot happening though ... From: Clive Jones &lt;clivemjones@...&gt; Subject: [airsnetworker] Aging agencies -- just</description>
    </item>
    <item>
      <title>Re: EITC/VITA</title>
      <pubDate>Mon, 16 Nov 2009 14:43:33 GMT</pubDate>
      <dc:creator>Rarsmast@...</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9667</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9667</guid>
      <description>Anne, We direct calls to the VITA sites using their website, we don&#39;t include the sites in our database because they are short lived.  We receive $175 per </description>
    </item>
    <item>
      <title>EITC/VITA</title>
      <pubDate>Mon, 16 Nov 2009 14:37:22 GMT</pubDate>
      <dc:creator>Anne Fogoros</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9666</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9666</guid>
      <description>If your call center receives funding for taking EITC/VITA calls or for scheduling appointments, I would appreciate knowing how many calls you handle and the</description>
    </item>
    <item>
      <title>Re: Facebook and Twitter Policies</title>
      <pubDate>Sat, 14 Nov 2009 05:10:23 GMT</pubDate>
      <dc:creator>Diana Dickinson</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9665</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9665</guid>
      <description>  Brian,   I would do a much larger medium communication policy rather than a policy specific to online networking tools like Twitter, Facebook,</description>
    </item>
    <item>
      <title>Facebook and Twitter Policies</title>
      <pubDate>Fri, 13 Nov 2009 22:22:38 GMT</pubDate>
      <dc:creator>Brian</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9664</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9664</guid>
      <description>Does anyone use face book and twitter for I&amp;R?  If so do you have any good examples of how you use it?  Do you have set up policies and procedures, if so can</description>
    </item>
    <item>
      <title>Fwd: DisasterRecoveryWorkingGroup.gov</title>
      <pubDate>Fri, 13 Nov 2009 15:23:12 GMT</pubDate>
      <dc:creator>Jamie Carter</dc:creator>
      <link>http://health.groups.yahoo.com/group/airsnetworker/message/9663</link>
      <guid isPermaLink="true">http://health.groups.yahoo.com/group/airsnetworker/message/9663</guid>
      <description>Hi Everyone, There is a new National Working Group for Disaster Recovery and you can submit comments. I think everyone should consider commenting on how 2-1-1 </description>
    </item>

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