http://groups.yahoo.com/group/fhctech/ Family History Center Computer Specialist Email Support Sun, 05 Jul 2009 01:58:56 GMT Russell Hltn http://groups.yahoo.com/group/fhctech/message/12854 http://groups.yahoo.com/group/fhctech/message/12854 While it does say "the church" I've seen no evidence that's true on the administrative computer side. While the admin computers do have LANDesk, I've not seen Sun, 05 Jul 2009 01:07:27 GMT Dana Repouille http://groups.yahoo.com/group/fhctech/message/12853 http://groups.yahoo.com/group/fhctech/message/12853 If the silent install doesn't work, you can still use the visible install through the LANDesk Software Portal. I've been doing that for the past two weeks on Sun, 05 Jul 2009 00:37:30 GMT rhensign2 http://groups.yahoo.com/group/fhctech/message/12852 http://groups.yahoo.com/group/fhctech/message/12852 Early in June an announcement was made by the Church as follows: "Sophos Security Suite to replace Symantic Antivirus - The Church is stopping the use of Sat, 04 Jul 2009 23:35:36 GMT Russell Hltn http://groups.yahoo.com/group/fhctech/message/12851 http://groups.yahoo.com/group/fhctech/message/12851 There's a couple of reasons I'm being picky. First, not everyone knows that others treat Symantic and Norton as synonyms and may get confused. After all, it Sat, 04 Jul 2009 23:20:56 GMT Gary Templeman http://groups.yahoo.com/group/fhctech/message/12850 http://groups.yahoo.com/group/fhctech/message/12850 I think the OP was using Norton more generically, kind of like the way we use the term Kleenex. While that was technically incorrect and not very precise, the Sat, 04 Jul 2009 21:13:24 GMT Russell Hltn http://groups.yahoo.com/group/fhctech/message/12849 http://groups.yahoo.com/group/fhctech/message/12849 ... It's like saying a Chevy and a Cadillac is the same thing. They come from the same company, but they are different grade of product. The church uses Sat, 04 Jul 2009 19:20:15 GMT Dana Repouille http://groups.yahoo.com/group/fhctech/message/12848 http://groups.yahoo.com/group/fhctech/message/12848 Symantec Corporation was founded in 1982 by Gary Hendrix with a National Science Foundation grant. Symantec was originally focused on artificial Sat, 04 Jul 2009 18:33:58 GMT Gary Templeman http://groups.yahoo.com/group/fhctech/message/12847 http://groups.yahoo.com/group/fhctech/message/12847 Symantec and Norton are basically the same thing. Some years ago Symantec bought Norton and I believe the Norton engine is used in the Symantec branded Sat, 04 Jul 2009 13:30:13 GMT Dana Repouille http://groups.yahoo.com/group/fhctech/message/12846 http://groups.yahoo.com/group/fhctech/message/12846 Our Image Wizard + is printing fine with the PCL 6 driver on a LaserJet 1300. Dana Sat, 04 Jul 2009 10:01:55 GMT Russell Hltn http://groups.yahoo.com/group/fhctech/message/12845 http://groups.yahoo.com/group/fhctech/message/12845 ... Yes, it's replacing Symantec. Norton is a different product that's never been a part of the FHC. Glad it's working. Sat, 04 Jul 2009 06:41:50 GMT Lisa Baker http://groups.yahoo.com/group/fhctech/message/12844 http://groups.yahoo.com/group/fhctech/message/12844 It's working again! Had my son the computer guru look at the computer today and it was the printer driver, (printer is HP 1200) he installed the older driver Fri, 03 Jul 2009 18:33:07 GMT Miles Meyer http://groups.yahoo.com/group/fhctech/message/12843 http://groups.yahoo.com/group/fhctech/message/12843 Ours stopped working the other week also. However, it is on a computer that is not networked. So I don't know what might have changed there. Miles Meyer Fri, 03 Jul 2009 18:26:07 GMT Russell Hltn http://groups.yahoo.com/group/fhctech/message/12842 http://groups.yahoo.com/group/fhctech/message/12842 I guess I better check that ours is still running. The first thing I'd check on your system is that you are still running the LaserJet 5 driver. Windows may Fri, 03 Jul 2009 15:46:32 GMT Gary Templeman http://groups.yahoo.com/group/fhctech/message/12841 http://groups.yahoo.com/group/fhctech/message/12841 Russell, We had the same non-printing issue recently and I used your suggestion to change to a laserjet 5 driver. That corrected the problem. Then this week, Fri, 03 Jul 2009 07:55:19 GMT simonsen http://groups.yahoo.com/group/fhctech/message/12840 http://groups.yahoo.com/group/fhctech/message/12840 If the image you are trying to print is larger than the memory of the printer this happens. You might want to lower the DPI. Richard Simonsen Santa Maria